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I really liked her eye makeup, so I asked what she was wearing, figuring I'd try to recreate it that night. She smiled and said that she had to ring someone up, but she'd be back right after. She was pulling products out of the drawers so she talked with us while doing that. She could have just told me right then, but then she asked if we planned on buying anything. The smile left her face, and she said, "Oh I didn't realize we were in high school here. At this point another employee had come over and started talking to us so my sister, who had been eyeing some lip products, tried on the ones she was interested in and then bought them.
So, because this first person didn't think she'd get anything out of us, she actually lost a sale. Good going. And didn't even bother answering correctly. She told me the name of one color, when it was pretty obvious that she had on at least 3 or 4, and wouldn't admit to it, even when I said it looked like she had more on then that.
I don't plan on ever coming back here again, and I wouldn't recommend it to anyone else either. If you want people who are helpful and nice, go to the counter in Macy's at Downtown Crossing, or the store on Newbury Street. Or, if you really want to stay in the suburbs, make the drive and go to the store at the Atrium Mall or Burlington. Anywhere but here.
I won't be going back to this counter to have my makeup done ever again. The only plus I had with this counter was that one of the girls I think she's latina but I'm not sure was helpful in helping me find the correct shades of foundation and concealer. I don't know if it was because I told the girl I wasn't going anywhere or because it was 15 minutes to when she was going to clock out. I asked for something not too dramatic but also not something I could do at home and she literally ruined my face, I looked like a clown.
I'm dark skinned so doing makeup on my face really takes time and this girl didn't do that. I mean she used makeup on my face that was made for a lighter person. She killed my eyebrows.. I really was disappointed. They are so snotty and rude. Everytime I go there, it's like I'm inconveniencing them by being there. They give me an attitude no matter what question I ask, and they try to spend the least amount of time with me possible.
A woman asked if I was "all set" and I said no, I was debating between either getting a blush or bronzer. And she replied, "well they're two different things. She then left me alone and I had to stand around waiting for someone to help me grab the product I wanted from a drawer. I only bought a setting powder because I had a gift card and then I left. I have never had any good experience with this counter or any of the people that work there. We get it, you work for MAC. That's great and all but you lost a customer.
Not that any of them care, because it was clearly more important to fix their makeup instead of helping customers. I will be heading to Nordstrom from now on for any MAC purchases. I absolutely love MAC products and have been a loyal customer for years. This was my first time purchasing items from the MAC counter inside Nordstrom at the Braintree mall, and it was a pleasure.
She was full of energy and extremely helpful.senjouin-kikishiro.com/images/dazegogam/2537.php
All of the girls should be that way! I will definitely purchase my makeup from that counter again-solely from this experience.
How did I go twenty years without owning anything from MAC? I had come in about a week ago with a picture of a celebrity whose makeup I liked. Jen, my makeup artist, was extremely helpful. They came out perfect, dramatic but no drag queen. For my next event or night out I will def. Cosmetics Unclaimed This business has not yet been claimed by the owner or a representative.
Claim this business to view business statistics, receive messages from prospective customers, and respond to reviews. Monthly Trend. Kristina S.
Yes I was going to exchange a product but also purchase more but after the attitude I was giving I will never attend that counter. I walked in right at 10AM on Saturday to see if someone could do quick makeup. Sign Up Log In. Sign Up.
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